Resources
We have a number of resources for you and will continue to update this resource library over time as new videos and training materials become available.
Micro-Learnings
Our video trainings are available on a password-protected Vimeo Showcase. Use the link and password below to access the videos.
Password: Hub9622!
Available Video Training Courses
Here are the micro-learning video courses that are currently available. Courses with an asterisk have materials available for download in the Course Downloads section of this page. Additional videos will be added to the video library as they become available.
Human Resources
Available Courses:
Crisis Communication*
Membership
Available Courses:
Service Recovery*
Staff Development
Available Courses:
I Am WHY - Member Services
Hub Overview
Y Brand - What Does What You Do, Do?
Course Downloads
Below are links to documents and resources to download for specific video courses marked with an asterisk above.
Commonly Requested documents
Below are links to documents and resources that are requested frequently. Please connect with us if you need additional support or resources.
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